Frequently Asked Questions
Check most frequently asked questions here, if you still need help then please contact us at abeachvibeliving@gmail.com.
Payments
We accept VISA, MasterCard, American Express, and Paypal. Please note that the available payment methods may change depending on your region. We do not accept cash on delivery.
Returns
We offer free returns within 30 days of the date you received it. Please make sure you put items back in their original packaging before you send them back to us. Clothing must be unworn and unwashed, with hang tags attached, and accompanied by proof of purchase. All products are subject to inspection once we receive them.
The best way to change your order is to contact our support email. If an order is shipped, we won't be able to make any changes to your order and you would need to place a new order.
Shipping
Orders are processed in the order we receive them. You can track your order status using the tracking number provided to you.
Carrier tracking would provide you with up-to-date information about your package. If it gets stuck or never gets delivered to you, please contact our support and we can assist you with the next steps.
Chances of receiving defective item are very rare but it could happen. Please take pictures of a product which clearly shows the defect & contact our support to check if it's eligible for replacement.
